ROI on Community Building | Connie Bensen
Community users remain customers 50% longer than non-community users. (AT&T, 2002)
43% of support forums visits are in lieu of opening up a support case. (Cisco, 2004).
Cost per interaction in…
About
Product Development & Engagement at SinglyIgnite NYC Director and Curator
Former Montessori student, filmaker, concert producer and sometimes interactive artist.
To get to know me a bit better, check out my ever evolving list of life goals...
Latest Tweets
loading tweets…
Following
I Dig These Posts
-
“Edison guaranteed productivity by giving himself and his assistants idea quotas. His own personal invention quota was one minor invention every 10...”
-
The Fab Restart (aka pivot) + 1 Year
Exactly 1 year ago Bradford and I went to our Board of Directors and requested approval for us to shut down...
-
@rickwebb last day at Hotel de Webb. (Taken with Instagram at L’Hotel de Webb)
Doug Jaeger wins the honors as the last guest to...
-
typography on Jimmy Fallon’s Wake Up Call
